Very good service, I would give them 1000 stars. My baby wouldn’t sleep because she is used to sleeping in her own crib. So the staff was kind enough to bring me a crib at 1am. Would come back to this hotel for sure
Hotel is amazing. Food is so good!! View is incredible. And the ocean is right there!!!!!
Well I have to say the place it’s really wonderful the staff was very polite very friendly and helpful with questions I have, I want mention this lady who makes sure she keep the buffet area clean and she is constantly working hard very kind and really sweet her name is Manuela and she was so nice, genuinely everything was just lovely I even meet new people who go there often. The bad, I think they need to no be so pushy on trying to sale you a membership and no to be tricky by calling your room and saying they have a a gift for you and asking you to stop there before breakfast so you end up walking upset because how long they take by the time you are done you are mad and hungry. So I think it’s better to be honest and leave it up to the customers. Thank you manuelita,thank you herlinda who makes yummy sushi and thank you all for the hard work and pleasant service you all made it happen for me and my family Ps seen so much security and police made me feel super safe thank you ????????????????????????????????
We had an amazing stay at this hotel. The bedroom and the view are absolutely stunning. Overall service was excellent. Food was also very good especially the à la carte restaurants. We would definitely recommend this hotel.
I had a blast in this Hotel, the room was comfy, the amenities are great, and the restaurants really good; the beach is also amazing. Service, in general, is awesome, and all staff makes sure to keep you entertained. Highly Recommended. @Aventure.dos
A great place for family and friends to relax and enjoy; staff is excellent and food unbelievably good!
It's a quite beautiful hotel, with great facilities, delicious food and the personnel was great. Coming back on our next visit.
Resort was clean, friendly staff views were amazing ????
My first cancun experience would not have been complete if i would have missed this place. The staff, room service, hotel/snackbar/bar/pool bar services and everything else is 110% worth it. You would never feel that you made a wrong choice of hotel by living here. When they say all inclusive they actually mean it and deliver it as well. First time in my life i have seen the staff constantly asking you if you need anything else(food/drinks) be it in the pool, around the pool, or anywhere in the lobby. A lot more is offered here as well other than just food pools and drinks. The night shows in the theatre, almost a 5 star gym for a vacation resort. The pool side activities for kids as well as adults throughout the day. Spa services, buffet restaurants, dine dining restaurants (With reservations only) its all worth it. And if you are planning for a party, wedding, celebration or a birthday then they also offer separate packages for that.
Hotel 5 estrellas. Excelente ubicación y hermosa vista al Mar.
Royal Solaris Cancun Resort Spa is a Cancun All Inclusive beachfront in Mexico designed to be one of the best family resorts in cancun. We offer you All-Inclusive packages for families, with a variety of first-class international restaurants, comfy suites overlooking the Caribbean sea, world-class natural beauties like nowhere else in any, as well as the famous Mexican hospitality and, an incredible entertainment team, we are the perfect all inclusive resort for an incredible family vacation. Want come back ofte to enjoy the Caribbean beaches? Join Club Solaris Cancun and live the VIP experience.
How many rooms does the resort have?
The resort has 299 rooms for you to enjoy
Which part is Royal Solaris Cancun all?
The resort is the main tower attached to Gr Caribe by Solaris.
How many restaurants does the resort have?
We have 5 restaurants for your delight.
Is there a dress code for the restaurants?
Yes, restaurants á la carte require dress code, pants and no open toe shoes the men. Buffet restaurants require no bare feet, use of shirt and no wet swimsuits.
What kind of snacks does the hotel offer?
We have hamburgers, fries, chicken nuggets, guacamole, nachos, hot dogs, pizza, and sushi rolls.
How many bars does the resort have?
The resort has 2 bars to quench your thirst.
How far is Royal Solaris Cancun all inclusive from the airport?
The resort is located 10 minutes away from Cancun international airport (CUN).
How far from Cancun airport is Royal Solaris?
The the resort is located 10 minutes away from Cancun international airport.
What is better, Royal Solaris or GR Solaris?
Both resorts are great. If you are traveling as a couple we recommend GR Solaris. The best family resorts in cancun is Royal Solaris is mainly designed for families with young children.
How far is Royal Solaris from downtown Cancun?
The resort is 20 minutes away from downtown Cancun. During high season due to occasional traffic jams, getting to downtown may take up to 30 minutes.
How to get from Cancun airport to Royal Solaris?
You can reserve a shuttle service or take a taxi from the airport.
Is Royal Solaris Cancun safe?
The resort is a very safe hotel for international travelers. Our family friendly resort has video surveillance in all areas. Our team of security guards is part of the staff dedicated to protecting our guests 24 hours for your inclusive vacation. Royal Solaris is located in Cancun hotel zone which is a tiny island with police surveillance 24 hours.
Does the resort have Wi-Fi?
Yes, has Wi-Fi available in-room and throughout must open areas inside the resort.
Does Royal Solaris Cancun have balconies?
The hotel has some balconies on the second, seventh and eighth floor. The resort has comfortable rooms and some with hot tub.
Does Royal Solaris accept cash payment?
The hotel accepts cash payments in Mexican pesos only.
Do we need to take a Covid-19 test before returning to our country. Do you have on-site testing at the hotel?
COVID-19 ANTIGEN FIA TEST (Rapid test), is accepted by the CDC; this will be administrated to guests flying back to the USA or any other country that requires and accepts as valid the ANTIGEN proof for re-entry. The test has an extra cost of USD 15 per person.
What is the Cancun time zone?
The Local Time in Cancun Mexico is UTC / GMT -5 (five hours behind UTC / GTM)
What time is check-in and checkout?
Check-in time 15:00 MTS
Checkout time: 11:00 MTS (checkout express available)
My flight gets there at 12:00 o clock can we use the hotel facilities until check in time at no extra cost?
Sure! You are free to use the facilities while we assign and sanitize your room.
Does the resort offer room service?
Yes, in our family resorts, you can order to your room and have a great breakfast in bed or fulfill your craving at midnight.
Which activities can I do near the resort?
Golf, Snorkel, Surf & body board, Yoga class, Kayak, Sailboat, Diving, Swimming with Dolphins, shopping.
Which activities can I do in the resort?
The resort activities include mini golf, kids and teens club, video games, play areas, and more.
How far is Chichen from the resort?
Chichen is located in the Yucatan peninsula, only 3 hours from Cancun.
Can I use the other two solaris resorts?
Yes, While staying in this resort, you have access to GR Caribe by Solaris facilities.
What services does the SPA offer?
Solaris SPA Offer you massages, facials, and body wraps of different kinds, polish and acrylic nail repairs, hairstyling
Is there overnight car parking?
Yes, we have guest parking, but we do not offer valet parking.
Which services or amenities are not included in the package?
Although almost everything is included in your package, there are some services with an extra fee, such as motorized sports, SPA, Babysitter services, Laundry services, car rental, Premium alcoholic drinks, á la carte meat cuts, activities outside the resort, Telephone calls, tobacco shop, and others hotel concessions.
What is the full name of the hotel?
The official name of Royal solaris cancun resort is Royal Solaris Cancun Resort Marina Spa All Inclusive, but for many it is more convenient to call them only Solaris Cancun or Royal Resorts Cancun.
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