ROYAL SOLARIS CANCUN

How many rooms does the resort have?

The resort has 299 rooms for you to enjoy.

Which part is Royal Solaris Cancun?

The resort is the main tower attached to Gr Caribe by Solaris.

How many restaurants does the resort have?

We have 5 restaurants for your delight.

Is there a dress code for the restaurants?

Yes, restaurants á la carte require dress code, pants and no open toe shoes the men. Buffet restaurants require no bare feet, use of shirt and no wet swimsuits.

What kind of snacks does the hotel offer?

We have hamburgers, fries, chicken nuggets, guacamole, nachos, hot dogs, pizza, and sushi rolls.

How many bars does the resort have?

The resort has 2 bars to quench your thirst.

How far is Royal Solaris Cancun from the airport?

The resort is located 10 minutes away from Cancun international airport (CUN).

How far from Cancun airport is oyal Solaris?

The the resort is located 10 minutes away from Cancun international airport.

What is better, Royal Solaris or GR Solaris?

Both resorts are great. If you are traveling as a couple we recommend GR Solaris. The best family resorts in cancun is Royal Solaris is mainly designed for families with young children.

How far is Royal Solaris from downtown Cancun?

The resort is 20 minutes away from downtown Cancun. During high season due to occasional traffic jams, getting to downtown may take up to 30 minutes.

How to get from Cancun airport to Royal Solaris?

You can reserve a shuttle service or take a taxi from the airport.

Is Royal Solaris Cancun safe?

The resort is a very safe hotel for international travelers. Our family friendly resort has video surveillance in all areas. Our team of security guards is part of the staff dedicated to protecting our guests 24 hours for your inclusive vacation. Royal Solaris is located in Cancun hotel zone which is a tiny island with police surveillance 24 hours.

Does the resort have Wi-Fi?

Royal Solaris Cancun has Wi-Fi available in-room and throughout must open areas inside the resort.

Does Royal Solaris Cancun have balconies?

The hotel has some balconies on the second, seventh and eighth floor. The resort has comfortable rooms and some with hot tub.

Does Royal Solaris accept cash payment?

The hotel accepts cash payments in Mexican pesos only.

Do we need to take a Covid-19 test before returning to our country. Do you have on-site testing at the hotel?

COVID-19 ANTIGEN FIA TEST ( Rapid test), is accepted by the CDC; this will be administered on our Hotels at no cost for 5 night stays or longer to guests flying back to the USA or any other country that requires and accepts as valid the ANTIGEN proof for re-entry. Upon check-in, the guests must request an appointment with the medical services desk inside the hotel, to schedule the day and time for the test.

What is the Cancun time zone?

The Local Time in Cancun Mexico is UTC / GMT -5 (five hours behind UTC / GTM)

What time is check-in and checkout?

Check-in time 15:00 MTS
Checkout time: 11:00 MTS (checkout express available)

My flight gets there at 12:00 o clock can we use the hotel facilities until check in time at no extra cost?

Sure! You are free to use the facilities while we assign and sanitize your room.

Does the resort offer room service?

Yes, in our family resorts, you can order to your room and have a great breakfast in bed or fulfill your craving at midnight.

Which activities can I do near the resort?

Golf, Snorkel, Surf & body board, Windsurf, Yoga class, Kayak, Sailboat, Diving, Swimming with Dolphins, shopping.

Which activities can I do in the resort?

The resort activities include mini golf, kids and teens club, video games, play areas, and more.

How far is Chichen from the resort?

Chichen is located in the Yucatan peninsula, only 3 hours from Cancun.

Can I use the other two solaris resorts?

Yes, While staying in this resort, you have access to GR Caribe by Solaris facilities.

What services does the SPA offer?

Solaris SPA Offer you massages, facials, and body wraps of different kinds, polish and acrylic nail repairs, hairstyling

Is there overnight car parking?

Yes, we have guest parking, but we do not offer valet parking.

Which services or amenities are not included in the package?

Although almost everything is included in your package, there are some services with an extra fee, such as motorized sports, SPA, Babysitter services, Laundry services, car rental, Premium alcoholic drinks, á la carte meat cuts, activities outside the resort, Telephone calls, tobacco shop, and others hotel concessions.