Avoid Falling Victim to Fraud

Scammers are on the lookout.
Stay alert and avoid fraud.

We have become aware of fraudulent activities involving individuals falsely representing themselves as representatives of:

Royal Solaris Los Cabos, GR Solaris Lighthouse Los Cabos, Royal Solaris Cancun, GR Solaris Caribe, GR Solaris Cancun

Club Solaris does not make calls or send messages from unofficial numbers.

If you receive any suspicious messages or believe you may be a victim of fraud, please report it to our official channels. We are here to help.

These are the only official means authorized by Club Solaris to communicate with you:

Any communication outside of these channels is unofficial and may be fraudulent.

We have identified malicious activities originating from the following domains and phone numbers:

If you receive emails from these domains or calls from this number, do not make any deposits or share personal or financial information.

Important recommendations

• Do not make deposits or payments to unverified bank accounts.
• Do not accept calls, emails, or WhatsApp messages from numbers or addresses other than those provided here.
• Avoid sharing personal or financial information on platforms or with individuals who are not verified as part of our official team.
• If in doubt, confirm directly with us through official channels.
• Your trust and safety are our priority.