Don't Worry Beach Happy

best price match guarantee

110% Price match guarantee

Our match price guarantee allows you to feel confident that you are booking with the lowest rate you can receive for your Vacation.

How it works:
If within 24 hours of submitting your online booking at clubsolaris.com you find a lower price for the same arrival date, number of nights and room accommodations in a recognized travel agency website (no APPS), we will not only match the price but give you an extra 10% discount if you confirm your reservation in the next 24 hours.

You can Book with confidence online, or by Calling 1 855 595 5950 through your favorite Contact Center agent

all care inclusive protocols

All care protocols

Solaris hotels prioritize the health and safety of our guests, therefore, we carefully take care of all aspects so that you have an excellent vacation by implementing policies and more than 140 protocols of preventive health, hygiene and safety of 360 degree that takes into account all aspects of operations that begin from the moment a guest begins to plan a vacation until it is time to return home.

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Covid-19 Safe protocols

We are implementing hospital-grade disinfection protocols, approved by the U.S. Centers for Disease Control and Prevention (CDC), to guarantee the cleanliness of our beautiful hotel rooms and all public areas.

reschedule your reservation

Reschedule flexibility

We understand that sometimes inconveniences can alter your vacation dates, therefore, you are able to cancel or make changes to your reservation without penalty at least 7 days prior to your scheduled arrival.

How to change your arrival date by phone:

  • Call to our contact center (998) 800-1353 with your confirmation number at hand.
  • Ask for your agent to reschedule your new arrival date.
  • Your agent will confirm your new arrival date, done!

How to change your arrival date by mail:
  • Send an Email to: [email protected] in which you will include: confirmation number, the name in the reservation and the new arrival date.
  • Within 24 hours you will receive the confirmation of your new arrival date, done!
  • Note: Be aware the room availability is constantly changing, so the confirmation of your rescheduling is based solely on availability.

hold reservation

Hold your reservation on budget

You can get your room confirmation paying only 199 USD, no matter the total amount of your reservation, and pay the balance at your check-in, just select the option at the moment of your checkout during your online reservation or let know to your agent during your call.