All Care Inclusive

DEAR VALUATED MEMBER OF THE Solaris Hotels Family

We hope that you and your loved ones remain safe and healthy during these uncertain times. Solaris Hotels prioritizes all of our Members and guests safety and health; our procedures in the production of food and beverages are regulated and endorsed by CRISTAL (Check safety first) for proper handling and processing, we are also implementing hospital-grade disinfection protocols, approved by the U.S. Centers for Disease Control and Prevention (CDC), to guarantee the cleanliness of our beautiful hotel rooms and all public areas.

We are reaching out today to inform you that Solaris Hotels are up to date with all existing and developing information on sanitization protocols to ensure our properties are safe for the health of all of our Members and guests who will join us once travel restrictions are lifted. We are excited to have you back soon. Keep dreaming.



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For Club Solaris our priority is to make our Members aware of some of the disinfection protocols to ensure that our properties are safe for the health of all of you who return to "Your Home Away from Home" once travel restrictions are lifted.

For this, the Solaris Hotels properties are implementing new policies and more than 140 protocols of preventive health, hygiene and safety of 360-degree that takes into account all aspects of operations that begin from the moment a Member begins planning a vacation until it is time to return home.

We care you

For Club Solaris our priority is to introduce our members to some of the disinfection protocols to ensure that our properties are safe for the health of all of you who return to

"Your home away from home"

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ENHANCED PROTOCOLS
1. STAFF
2. WELCOME HOME
3. ROOMS
4. FACILITIES
5. RESTAURANTS & BARS
6. SUPPLIES(RECEIPT OF MERCHANDISE)
7. FOOD & BEVERAGES
8. ENTERTAINMENT & SHOWS
9. POOLS & KIDS CLUB
10. HOTEL SERVICE AREAS
READ FULL DOCUMENT

If you require more information about COVID-19 in general, the folowing sites are reliable sources of information wolrdwide

World Health Organization Mexico government's Secretariat of health
Centers for Disease Control and Prevention
Daily communicates from Mexico government's Secretariat of health